Collection of your personal information
In order to provide you with the services we offer and in which you wish to participate, we need to collect the following personal information: last name, first name, date of birth, address, e-mail address and telephone number, as well as a method of payment: debit or credit card, bank transfer, cash or cheque. For payment of services, we do not retain your bank or credit card details. We also take the first and last name and telephone number of a reference person in case of emergency.
Also for statistical and communications purposes, we may create lists of subscribers or users.
These lists of subscribers or users are created primarily for statistical purposes concerning use of the gym for classes and free training at a specific time of the year. This collection helps the Coop to evaluate the degree of satisfaction and relevance of a course or type of service or equipment for a given period in the week, and to make comparisons, as the case may be.
The Coop also offers more personalized services, and you may be required to divulge additional information to our specialized staff concerning your physical or medical condition for specific evaluations and training plans.
Contact information for the Privacy Officer
If you have any questions or concerns about the processing or updating of your personal information, please contact us, by e-mail at email@example.com by telephone at 1 450 538-0313.
The Privacy Officer will contact you within 30 days of receiving your e-mail.
Sharing your personal information
In order to provide you with the products and services you have requested, we may transmit your personal information to trusted third parties, in particular Google Analytics, YouTube, Mailchimp.
Links to other websitesFrom time to time, our Web site may provide hyperlinks to other sites.
In such cases, we invite you to consult them before disclosing your personal information.
Personal information is kept :
- For a period of five (5) years for subscription contracts;
- Indefinitely for Cooperative memberships.
Access to your personal informationOnce you have been properly identified, you may request access to the personal information we hold about you, as permitted or required by law.
In some cases, a written request from you may be required.
Accuracy and modification of your personal information
If there are any changes to be made to your personal information, it is preferable to contact us promptly by telephone or e-mail in order to keep your file and our databases up to date.
Date of last update: 22 janvier 2024